DATA PROTECTION POLICY
1. Who is the Data Controller for the processing of your personal data?
In accordance with the GDPR 2016/679, as well as Spanish Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights, we hereby inform you that data collected and processed through this website will be processed by the data controller identified below:
· Identity: PORT AVENTURA ENTERTAINMENT, S.A.U.
· Postal address: Avda. Alcalde Pere Molas, km 2, 43480 Vila-seca (Tarragona)
· Telephone: (+34) 977 779 000
· E-mail: lopd@portaventura.es
2.- What is our purpose for processing your personal data?
We inform you that at PORT AVENTURA ENTERTAINMENT, S.A.U. we process personal data that you provide to us for the following purposes. This processing may include personal data such as: name and surname, physical address, e-mail address, telephone number and other information relating to the device you are browsing with, such as IP address, operating system, and browser type and version.
We also inform you that PortAventura World only collects and processes personal data of persons over 14 years of age. In this respect, the person providing the data declares that he/she is over 14 years of age and accepts the processing of those data for the purposes indicated.
1.- Purchase of PortAventura World products. The information you provide us through the PortAventura World product purchase forms will be used to manage and invoice the purchase of those products.
2.- Newsletter. The personal data we collect with our product purchase forms or subscription to our newsletter will be used to send you commercial information about PortAventura World products and services, provided that you have given your consent or did not object. If you do not wish to receive this type of information, you can tick the corresponding box that you will find on the data collection form or inform us that you do not wish to receive this type of information at the e-mail address lopd@portaventura.es.
3.- To create a commercial profile for you. Based on the information you gave us, we will create a commercial profile about you in order to send you personalised advertising.
4.- Contact forms. The personal data we collect through our contact forms will be processed in order to manage the query, suggestion, incident or complaint that you communicate to us.
5.- Other purposes for which we process your personal data
We also process other data obtained through certain cookies that are downloaded to the device you are using to browse this website. To find out about the cookies we use on this website, remember that you can access our Cookies Policy at the bottom of the webpage.
3.- How long will we keep your personal data?
Your data will be retained for the duration of the contractual relationship, or until you request its deletion, as well as for any time required to comply with legal obligations.
4.- What is the legal basis for processing your personal data?
The legal basis for the processing of your personal data corresponding to each one of purposes included in paragraph 2 above is as follows:
Purpose 1: The execution of a contract in connection with acquisition of the product or service that you have requested.
Purpose 2: Express consent or satisfaction of a legitimate interest pursued by Port Aventura Entertainment, S.A.U.
Purpose 3: Satisfaction of a legitimate interest pursued by Port Aventura Entertainment, S.A.U. in connection with the creation of profiles based on internal sources.
Purpose 4: Consent of the data subject.
Purpose 5: Consent of the data subject.
5.- To which recipients will your personal data be communicated?
Your personal data will not be disclosed to any third party, unless the intervention of third parties is necessary to manage delivery and payments for the products or services you have purchased, as well as for the sending of commercial communications.
In addition, your data may also be transferred to agencies and public authorities (administrative or judicial) if required by law.
6.- What are your rights when you supply us with your personal data and how can you exercise them?
You have the right to obtain confirmation as to whether PORT AVENTURA ENTERTAINMENT, S.A.U. is processing personal data concerning you, or not.
In addition, you have the right to access your personal data, as well as to request correction of inaccurate data or, as the case may be, request deletion if, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In certain circumstances, you may request the limitation of the processing of your data, in which case we will only retain it to bring or defend claims.
In certain circumstances and for reasons linked to your particular situation, you may oppose the processing of your data. PORT AVENTURA ENTERTAINMENT, S.A.U. will cease to process the data, except for legitimate compelling reasons, or to bring or defend potential claims.
You may also exercise the right to portability of the data, or withdraw consent provided at any time, without affecting the legality of the processing based on the consent before its withdrawal.
If you wish to exercise any of your rights you can contact us by sending a written communication to the e-mail address lopd@portaventura.es, or to our postal address PORT AVENTURA ENTERTAINMENT, S.A.U. (Asesoría Jurídica), Avda. Alcalde Pere Molas, km 2, 43480 Vila-seca (Tarragona). The request to exercise any of your rights must be accompanied by a copy of your official identification document (ID card, driving licence or passport).
Finally, we inform you that you may contact the Spanish Data Protection Agency and other competent public authorities for any complaint arising from the processing of your personal data.